Anna Cruz

Reinventing Your Business I have a new idea for a new show. The title should be..."A Brand New Business" I don't know who would produce it but I'm dead sure it will be a huge hit! This will highlight how you, as a business owner, can reinvent your business into the digital age. Read more here .

Going Digital Business Digital Acceleration and Growth in 2022 As a digitalized business owner, my answer is simple: I am confident enough to walk away from the fire and not grab a thing – not even a pencil. I know that my agency could still function and my staff would still be able to access and have copies of their paperwork and important files. This is because all my agency systems are cloud-based , which means that the important files are stored in a “cloud” or on an external server that is very accessible wherever as long as there is the Internet and of course a computer – any computer. Based on the experiences of most of us, fire is not the only thing that could make your business stop operating. Migrating from the old, pen-and-paper way to digital platforms and tools makes your agency a flexible and “grab and go” kind of agency – one that can operate anywhere, anytime, and open to serve clients no matter what the situation. Read more here.

Digital Tools to Enhance Agency Growth Conducting business transactions in person still has its perks and advantages, but the agency had to grow and keep up with the modern ways of society, as well as find more ways to provide a more convenient customer experience to our clients. Looking into it, moving into digital tools is a win-win situation both for the client and the agency; this is because clients who prefer not to go to the office may opt not to do so, and independent insurance agents can cater both virtual and personal meetings with customers depending on the customers’ preference making the agency and its agents flexible to whatever the customer needs. Read more here.